Terms of Use

General Overview

This website is operated by Pika Poka (Pika Poka Gelato). Throughout the site, the terms “we,” “us,” and “our” refer to Pika Poka. Pika Poka provides this website, including all information, tools, and services available on it, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices outlined here.

By visiting our site and/or making a purchase from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms and conditions and policies referenced herein and/or available via hyperlink. These Terms of Service apply to all users of the site, including, but not limited to, browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Part 1 – Terms of online store

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have the consent of any minor dependents to use this site.

You are prohibited from using our products for any illegal or unauthorized purposes, and you must not violate any laws in your jurisdiction (including but not limited to copyright laws) while using the Service.

You must not transmit any worms, viruses, or any destructive code.

Any breach or violation of these Terms will result in the immediate termination of your Services.

Part 2 – The general conditions

Part 3 – Accuracy, completeness and timeliness of information

We are not responsible for any inaccuracies, incompleteness, or lack of timeliness of the information provided on this site. The material on this site is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting primary sources that are more accurate, complete, or up-to-date. Any reliance on the information on this site is at your own risk.

This site may contain historical information, which is inherently not current and is provided solely for your reference. We reserve the right to change the contents of this site at any time, but we are not obligated to update any information on our site. You acknowledge that it is your responsibility to monitor changes to our site.

Part 4 – Modification to prices and services

Prices for our products may change without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice.

We will not be liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of the Service.

Part 5 – Applicable product or services

Certain products or services may be available exclusively online through the website. These products or services may have limited availability and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to accurately display the colors and images of our products in the store; however, we cannot guarantee that the colors shown on your computer monitor will be accurate.

We reserve the right, but are not obligated, to restrict sales of our products or services to any individual, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offers for products or services made on this site are void where prohibited.

We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.

Part 6 – Accuracy of Billing and account information

We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel the quantities purchased per person, household, or order. These restrictions may apply to orders made under the same customer account, the same credit card, and/or orders that share the same billing and/or shipping address. If we change or cancel an order, we will attempt to notify you by contacting the email and/or billing address or phone number you provided at the time of the order. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be made by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. You also agree to promptly update your account and other information, including your email address, so we can complete your transactions and contact you as necessary.

Part 7 – Optional tools

We may provide you with access to third-party tools that we do not monitor, control, or influence in any way.

You acknowledge and agree that we provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without endorsement. We will not be liable for any issues arising from or related to your use of these optional third-party tools.

Your use of any optional tools available through the site is solely at your own risk and discretion, and you should ensure that you are familiar with and accept the terms provided by the relevant third-party providers.

In the future, we may also introduce new services and/or features through the website (including the release of new tools and resources). Such new features and/or services will also be subject to these Terms of Service.

Part 8 – Third party links

Certain content, products, and services available through our Service may include materials from third parties.

Links to third-party websites on this site may direct you to sites that are not affiliated with us. We are not responsible for evaluating or examining the content or accuracy of these websites, and we do not warrant or accept any liability for any third-party materials or websites, or for any other materials, products, or services provided by third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please carefully review the policies and practices of third parties and ensure you understand them before engaging in any transactions. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the respective third party.

Part 9 – User commnet, feedback and other submissions

If you send us specific submissions (such as contest entries) at our request, or if you send us creative ideas, suggestions, proposals, plans, or other materials—whether online, via email, by postal mail, or otherwise (collectively referred to as “comments”)—you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. We have no obligation to (1) keep any comments confidential, (2) compensate you for any comments, or (3) respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your comments will not infringe upon the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous, unlawful, abusive, or obscene material, nor any computer viruses or other malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate someone else, or otherwise mislead us or third parties about the origin of any comments. You are solely responsible for any comments you make and their accuracy. We accept no responsibility and assume no liability for any comments posted by you or any third party.

Part 10 – Personal information
Your submission of personal information through the store is subject to our Privacy Policy. Please refer to our Privacy Policy for more details.

Part 11 – Errors, inaccuracies and omissions

Occasionally, there may be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, without prior notice (including after you have submitted your order).

We have no obligation to update, amend, or clarify information in the Service or on any related website, including but not limited to pricing information, except as required by law. No specific update or refresh date indicated in the Service or on any related website should be interpreted to mean that all information has been modified or updated.

Part 12 – Prohibited uses
In addition to other restrictions outlined in the Terms of Service, you are prohibited from using the site or its content for the following purposes: (a) any unlawful activities; (b) soliciting others to engage in unlawful acts; (c) violating any international, federal, provincial, state regulations, rules, laws, or local ordinances; (d) infringing upon or violating our intellectual property rights or those of others; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against individuals based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) submitting false or misleading information; (g) uploading or transmitting viruses or any other malicious code that could affect the functionality or operation of the Service, any related website, or the Internet; (h) collecting or tracking the personal information of others; (i) engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) any obscene or immoral purposes; or (k) interfering with or circumventing the security features of the Service, any related website, or the Internet. We reserve the right to terminate your access to the Service or any related website for violating any of these prohibited uses.

Part 13 – Disclaimer of warranties; Limitations of liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not assure that the results obtained from using the service will be accurate or reliable.

You acknowledge that we may occasionally remove the service for indefinite periods or cancel it at any time without prior notice to you. You expressly agree that your use of, or inability to use, the service is at your own risk. The service and all products and services provided through it are offered “as is” and “as available,” without any representations, warranties, or conditions of any kind, either express or implied. This includes all implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Pika Poka (Pika Poka gelato), along with our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, regardless of whether they arise from contract, tort (including negligence), strict liability, or otherwise, related to your use of the service or any products obtained through it. This also applies to any claims connected in any way to your use of the service or any product, including errors or omissions in any content, or any loss or damage incurred as a result of using the service or any content (or product) made available via the service, even if we were advised of the possibility of such damages.

Because some states or jurisdictions do not permit the exclusion or limitation of liability for consequential or incidental damages, in those areas, our liability will be limited to the maximum extent permitted by law.

Part 14 – Indemnification
You agree to indemnify, defend, and hold harmless Pika Poka (Pika Poka gelato), along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims or demands made by a third party, including reasonable attorneys’ fees, resulting from your violation of these Terms of Service, any related documents, or your breach of any law or third-party rights.

Part 15 – Severability
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will still be enforceable to the maximum extent allowed by law. The unenforceable portion will be considered severed from these Terms, and this will not affect the validity or enforceability of the remaining provisions.

Part 16 – Termination
Any obligations or liabilities of the parties that were incurred before the termination date will continue to apply even after this agreement is terminated. These Terms of Service will remain in effect unless terminated by either you or us. You can terminate the Terms of Service at any time by notifying us that you no longer wish to use our services or by stopping your use of the site. If, in our sole discretion, you fail or we suspect that you have failed to comply with any part of these Terms of Service, we may terminate this agreement at any time without notice, and you will still be responsible for any amounts owed up to the date of termination. We may also deny you access to our services (or any part of them).

Part 17 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service does not waive that right or provision. These Terms of Service, along with any policies or operating rules posted by us on this site or related to the Service, represent the entire agreement and understanding between you and us, governing your use of the Service and replacing any prior or contemporaneous agreements, communications, or proposals, whether oral or written (including any previous versions of these Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be interpreted against the party that drafted them.

Part 18 – Governing law
These Terms of Service, along with any separate agreements under which we provide you Services, shall be governed by and interpreted in accordance with the laws of Singapore.

Part 19 – Changes to terms of service
You may review the most up-to-date version of the Terms of Service on this page at any time. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting revisions on our website. It is your responsibility to periodically check the website for updates. By continuing to use or access our website or services after any changes have been posted, you agree to accept those changes.

Part 20 Contact information
Questions about the Terms of Service should be sent to us